Citizens can find information on City of Edmonton information, programs and
services in a variety of ways.

Mobile App

Edmonton 311 App
Makes it easy to report your concerns while you're on the go.

Online Form

Submit General Inquiry

Phone

  • In Edmonton: 311 (between the hours of 7am to 7pm Monday through Sunday - closed on Statutory Holidays)
  • Outside Edmonton and VRS Video Call: 780-442-5311
  • TTY: 711

Additional Contacts

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Media Contacts
Media Contacts

From Attractions to Transit, find media contact names for Communications staff members, the Media Relations Unit, and direct media contacts to individual City departments.

Social Media
Social Media

The City uses social media to provide real-time information on issues, programs and services, and news and events. Connect with us through any of our social media accounts.

places-city-hall The Mayor
Mayor Amarjeet Sohi

Send an invite, make a request or share a concern with the Mayor, or connect through social media.

Please Note

Many requests for City services are best handled by the City’s 311 service. For the most efficient response, please call 311 or download the City’s 311 app.

Mailing Address

2nd Floor, City Hall
1 Sir Winston Churchill Square
Edmonton, Alberta
Canada T5J 2R7

Telephone

780-496-8100

Fax

780-496-8113 

places-city-hall City Councillors
Send a Message to Your Councillor

Use this form to send a message to any one of the City Councillors.

Please Note

Many requests for City services are best handled by the City’s 311 service. For the most efficient response, please call 311 or download the City’s 311 app.

Mailing Address

2nd Floor, City Hall
1 Sir Winston Churchill Square
Edmonton, Alberta
Canada T5J 2R7

Telephone

780-496-8110 

Fax

780-496-8113 

Service Experience Team

If you have reported a service concern to 311 that requires further review and investigation please complete the Contact our Service Experience Team form.

You will be contacted within 48 hours, Monday through Friday.