Have a question about permits? Contact us by email, or phone or book an in-person, virtual or telephone appointment.
For other appointment types, visit Edmonton Service Centre.
Contact Options
Contact Type | When to Use | Typical Response Time |
---|---|---|
|
2-3 business days | |
Phone |
|
Basic questions: Same day Technical questions: 2-4 business days |
Appointment (in-person, virtual or phone) |
|
Residential homes and commercial buildings: All other appointments: 1-2 business days |
Residential Homes
Zoning and Building Codes questions:
- Home renovations without a business
- Row houses with up to 4 units
Email Residential Homes Team |
Book Residential Homes Appointment |
Commercial Buildings
Zoning and Building Codes questions:
- Child Care in a home
- Apartments
- Row houses with 5 or more units
Email Commercial Buildings Team |
Book Commercial Buildings Appointment |
Electrical
- Wiring changes
- Solar panels
- Geothermal systems
Email Electrical Team |
Book Electrical Appointment |
Plumbing and Gas
- Furnace replacement
- Plumbing changes
- Gas line changes
Email Plumbing & Gas Team |
Book Plumbing & Gas Appointment |
Heating, Ventilation and Air Conditioning (HVAC)
- Geothermal systems
- Ventilation changes
Email HVAC Team |
Book HVAC Appointment |
Questions About the Status of Your Application?
See the Application Review Times or Building Permit Application Queue Times to view timelines for an application to be assigned to a file reviewer.
Check the application system to contact the file reviewer.