Your primary ways to request City of Edmonton services or provide feedback on City programs and services are to connect with 311 online, via the mobile app, or by phone.

Muttart Conservatory in Summer

311

Submit a City service request, or enquire about City services and programs.

Service Experience Team

If you have reported a service concern to 311 that requires further review and investigation, please Contact our Service Experience Team.

You will be contacted within 48 hours, Monday through Friday.

For members of the media requiring a subject matter expert.

We use social media to provide real-time information on issues, programs and services, and news and events.

City Council encourages your participation and knows the value of a healthy dialogue between the municipal government and its residents.