If you have a concern about a general land use or residential living issue:
- Discuss the concern directly with the property owner, if possible
- If the issue cannot be resolved directly with the property owner, gather the required information and contact the City of Edmonton to make an inquiry
Required Information
When making an inquiry, you will be required to submit the following:
- Your name
- Your address
- Your phone number
- The address of the property in question
- A description of the issue
- Evidence that demonstrates reasonable grounds for an investigation
The information you provide will be used to investigate your inquiry, but your name and address will not be made available to the public. Learn more about how the City protects your privacy.
Contacting the City
Inquiries can be made by:
Telephone: 311 (In Edmonton) or 780-442-5311 (Outside Edmonton)