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Need help? Learn how to contact ETS, submit feedback, find a lost item, book a charter, pay fines and where to follow us on social media.
General Inquiries
Dial 311 or 780-442-5311 (outside city limits)
Arc
Phone: 1-888-302-0001
DATS
Phone: 780-496-4567
On Demand
Phone: 780-496-2400
Lost and Found
Phone: 780-496-1622
Forget something on transit? Reconnect with your lost item.
Submit general ETS feedback, including operator compliments.
Submit a transit incident or concern to ETS.
Online payments for parking and bylaw tickets.
When submitting an incident report or concern to ETS, please include the following:
Giving this information helps identify the exact vehicle, the operator, and the location of the bus or LRT when the event occurred.
ETS Connect helps you stay connected with ETS service updates, promotions and event information. This monthly e-newsletter, delivered to your inbox, gives you a snapshot of ways to use Edmonton Transit Service.
Everything you need to know can be found in ETS Connect!