Please choose between the following three options:
Skip to main menu Skip to site search Continue to current page menu and contentMain page content begins here
Please note the Digital Assistant was discontinued on Wednesday June 26, 2024.
Need help? Learn how to contact ETS, submit feedback, find a lost item, book a charter, pay fines and where to follow us on social media.
General Inquiries
Dial 311 or 780-442-5311 (outside city limits)
Arc
Phone: 1-888-302-0001
DATS
Phone: 780-496-4567
On Demand
Phone: 780-496-2400
Lost and Found
Phone: 780-496-1622
DATS Information
Phone: 780-496-4567
Mobility Choices Program
Phone: 780-496-3000
Telephone Service for the Deaf
TTY: 711
Transit Watch
Phone: 780-442-4900
Transit Security Commendations and Concerns
Phone: 780-496-5747
BusLink
Phone: 780-496-1600
Impark (Paid Park & Ride)
Phone: 1-877-909-6199
Charter Service
Phone: 780-496-5758
If the ticket is written as a Provincial Violation ticket (that is, fare evasion ticket on the LRT and all Transit Bylaws, Gaming and Liquor Act - Drunk in a Public Place, Trespass to Premises Ticket, Tobacco Reduction Act including Youth Tobacco Act tickets), it can be paid at the following location:
Provincial Court of Alberta
Law Courts
1A Sir Winston Churchill Square
Edmonton, AB T5J 0R2
Refer to directions on ticket for further instructions. For more information, visit Service Alberta.
Forget something on transit? Reconnect with your lost item.
Online payments for parking and bylaw tickets.
Submit general ETS feedback, including operator compliments.
Submit a transit incident or concern to ETS.
When submitting an incident report or concern to ETS, please include the following:
Giving this information helps identify the exact vehicle, the operator, and the location of the bus or LRT when the event occurred.
ETS Connect helps you stay connected with ETS service updates, promotions and event information. This monthly e-newsletter, delivered to your inbox, gives you a snapshot of ways to use Edmonton Transit Service.
Everything you need to know can be found in ETS Connect!
Edmonton Transit Service
Attention: Customer Concerns
PO Box 2610, Stn. Main,
Edmonton, Alberta
T5J 3R5
| Phone |
311 Outside Edmonton: 780-442-5311 |
|---|---|
| Direct Messaging |