Person using an epark machine

EPark has new, easy ways to pay for parking without an account.

Tap and pay with your phone using FastTap or pay online. Mastercard, Visa, Amex, Visa Debit or Debit Mastercard will be accepted. No account is needed - you only need to enter your licence plate when you start a parking session. 

You can use coins, Mastercard, Visa or Amex at EPark machines. 

The following cannot be accepted as payment:

  • Debit cards
  • Visa Debit or Debit Mastercard at EPark machines.

Rates, hours and locations vary depending on where you park.

Pay Without An Account

EPark Machine with Coins or Credit Card

These instructions are also provided on the pay machines.

  1. Remember your licence plate number
  2. Find closest EPark pay machine
  3. Enter your licence plate number
  4. Pay by $2, $1 or $0.25 coins, by credit card (Mastercard, Visa, Amex), or by prepaid gift card (Mastercard, Visa); please note that machines do not provide change or accept debit or Visa debit
  5. Select the time needed by using the + button or selecting Max Time 
  6. Press the green checkmark if you would like a receipt

A receipt is not required for your dash and your licence plate will be automatically registered in the system. If you need to add additional time to your parking session, use the same EPark machine where you made your initial payment.

To Make a Correction

Select the red X button to correct information entered within 30 seconds, including licence plate or amount paid.

EPark Machine using FastTap

Pay for parking with a simple tap of your phone using FastTap, powered by HotSpot. It's a one-time payment system and you don’t have to create an account.

  1. Look for the decal with the QR code on the front of the machine
  2. Scan with your mobile phone the QR code on the EPark machine 
    • The zone number posted on the EPark machine will appear at the top of your onscreen form
    • The zone’s rates, date and time of parking, and EPark’s 15-minute free parking will be applied to the parking session
  3. Fill out the prompts for licence plate, length of time for parking and pay method and select the Pay button
    • A reference page of your parking session will appear with the option to have a one-time parking receipt emailed to you
       
Online

If you are not near an EPark machine or cannot use the HotSpot FastTap service to pay, you can pay online.

This a one-time online payment page with no need to open an account or subscribe. All you need to do is select your zone number, enter in your licence plate and method of payment and hit send. You will receive the option to have a one-time receipt sent to you by email before sending.

Pay Online
 

Pay Using an Account

Starting May 15, 2024, you can open a new account with HotSpot Parking to pay for daily parking and apply for parking permits such as monthly parking or residential parking. You can open it by downloading their app at Google Play or the App Store or visiting htsp.ca to open an account online without the app.

Currently, the City is helping MyEPark customers with large funds or shared accounts to transition to the new HotSpot mobile payment system. This process will take place from April 29 to May 15, 2024. 

In the interim, pay for parking using an EPark machine, Hotspot’s FastTap or online, which do not require an account.